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REQUEST
A MEETING
systems
The New Standard for Entry-Level Performance
Performance
up to 5 GB/s
aggregate across users

Experience throughput, limited only by the connection speed

Capacity
120-432TB
RAW per Chassis

Fill all 24 bays with 10, 12, 14, 16, or 18TB helium-filled HDDs

Connections
Multiple Users
1/10/25/40/100GbE

Direct connect and/or attach to an Ethernet switch

Support
All-Inclusive
Service

Proactive monitoring, software updates, and hardware replacement

PAIN POINT

Is your data spread across multiple locations?

Today, most creatives are using a combination of local and cloud storage to collaborate with their team. Over the course of a production, multiple copies of source media, proxies, renders, and project files end up spread across devices creating version chaos. As the project comes to a close, editors scramble to consolidate the production data and figure out which of the many versions of a file is the right one.

Benefit

Blazing fast performance, without needing to scale

The entry-level //AUTEUR breaks away from the common limitations of legacy storage servers by providing real-time playback of the most demanding video formats. creative.space's next-generation architecture allows customers to scale performance without needing to increase capacity or costs. Users can start with as little as 120TB of RAW capacity with room for an additional 120TB within the same server. One chassis can have up to 432TB of HDD storage.

PROOF POINT

Access for Your Entire Team, without Copies

Once Brat TV integrated creative.space into their workflow, their entire team of editors were able to connect up to the same shared storage and start working. By dividing their system's capacity into separate Spaces, artists can easily mount current projects to their workstation and collaborate across Avid Media Composer. Adobe Premiere, and DaVinci Resolve.

Features that drive success

We’ve created a central hub for your data to make it easier for you and your team to navigate, collaborate, and participate in the creative process. The goal of creative.space’s content management software is to make everyday tasks quick and intuitive so that you can spend less time juggling drives and more time focusing on being creative.

System Specifications

Hardware

Dimensions (W x D x H)

mm: 430 x 680 x 174.3
inches: 16.9 x 26.8 x 6.9
(includes chassis ears)

Processor

2 x Intel® Xeon® Silver

Memory

120GB - 1.5TB DDR4 2666MHz ECC RDIMM

Drive Bays

24 x 3.5” hot-swap drive bays
2 x 2.5” internal drive bays

Expansion Slots

2 x PCIe Gen3 x16
1 x PCIe Gen3 x16 (x8 mode)
3 x PCIe Gen3 x8

Network Controllers

Intel® PCH (Lewisburg) Integrated 10GbE LAN Controller with dual 10GbE SFP+
Realtek RTL8201EL for BMC dedicated management port

Connectivity

Direct Connections

Includes 1 x NIC with 2 x connections of your choice:
1/10/25/40/100 GbE

Performance

25/40/100GbE: Up to 5 GB/s
10GbE: 650 MB/s - 1 GB/s
1GbE: 100 MB/s

Protocol Support

SMB, NFS, and FTP

Connector Type

RJ45 [CAT5/6/6a/7 Cables]
SFP+ [10/25 GbE via Fiber]
QSFP+ [40/100 GbE via Fiber]

Additional Server Access

IPMI
USB 2.0 and 3.0
VGA

Thunderbolt Connectivity

With 3rd party Ethernet to Thunderbolt adapter

Storage

Form Factor

Rackmount

File System

128-bit ZFS

Drive Options

10, 12, 14, 16, or 18TB
Helium-filled SAS HDDs

Total Raw Capacity

120 - 432TB per chassis
(1.5PB with 3 expansions)

Support

Support Plan

All-inclusive for length of contract

NLE Support

Included out of the box for: Adobe Premiere, DaVinci Resolve, FCPX, and most other post applications
Avid Media Composer requires MIMIQ (3rd party per-NIC license)

Frequently Asked Questions

Can I buy this system?

As a systems integrator, DigitalGlue has sold enterprise storage solutions from other vendors. With the traditional sales model, storage is purchased as a capital expense, which means you must pay taxes on it and depreciate the value each year. In addition, you still have to pay 10-25% of the purchase price every year for a SLA (Service Level Agreement) just to get reactive support. The SLA is an operational expense which means you CAN deduct it from your taxes as part of your operational costs.

On-Premise Managed Storage (OPMS) simplifies storage by combining hardware, software, and support into a single monthly or annual service rate. All three can be claimed as a single operational expense. Our next-gen architecture enables us to provide industry-leading performance at a dramatically lower price point, so this single service rate is often lower than JUST the SLA cost of traditional solutions.

The //AUTEUR is the entry point into this OPMS offering and can be modularly upgraded to become a //DEUS EX by adding SSDs, more RAM, and a faster CPU. If you want to get a taste for creative.space, the //ROGUE is the only unit that we sell. The //AUTEUR and our other rack-mount systems are only available through our On-Premise Managed Storage service offering.

What kind of support is included?

DigitalGlue's creative.space platform uses integrated monitoring tools to provide the first and only storage solution with proactive support. Over 2000 metrics are tracked every second, which trigger prebuilt alarms to notify the proper support staff to investigate.

There are three levels of support that are available based on the level of access:

1. VPN-based Proactive Support:
Storage is connected to the internet and the support team is able to access via secure VPN.

2. Email-based Proactive Support:
Storage is connected to the internet with a secure firewall in place that only allow outbound emails over a single port. Automated emails are sent based on alarm triggers that include a description of the problem and a 10 minute diagnostic view of the system. Support will reach out to assist customer-defined representative.

3. Reactive Support:
No connection is available to storage. Notifications can be sent to customer-defined representatives internally. Customer must reach out to DigitalGlue team for support. Support logs can be downloaded by customer and sent to support.


Is the creative.space software included?

Yes. The software is included on all systems. Support also includes updates to both front-end and back-end software.

What happens if I don't renew the support?

No problem. You keep your system as is.

If you want reactive support or updates in the future, you can get phone support for $150/hr. On-site visits are $1500/day plus travel costs.

If you need replacement drives, just let us know.

Can I connect and offload files off of USB devices?

Yes! We auto-mount USB devices that are connected to the //AUTEUR and present them under the Ingest tab on the Spaces page of the web app. From there, you can use the compare and copy tool to ingest files to your spaces.

Two scenarios this functionality can be helpful for...

1. Offloading Camera Media: You can connect a card reader for your camera media and offload directly into the //AUTEUR. You don't have to worry about reformatting the card. Keep shooting and use the built-in conflict resolution options to bring in only the new files.

2. Syncing Editor Drives: Connect the drives to the //AUTEUR and copy the project folder to them. The editors can go work on their drives, updating their project files and adding additional assets as needed. When you need to update your //AUTEUR with each editor's new work, just point the Copy and Sync tool to the project folders on each device and use the conflict resolution options to push, pull, or sync them. No more manual investigation to see what's new.

How is the storage backed up?

The //AUTEUR is designed as an online storage appliance. It is recommended that you always backup your valuable data to a secondary and even tertiary storage tier to prevent loss.

We provide RAID options, which protect against data loss in varying drive failure scenarios.

Another feature that can protect you from data loss is Snapshots. When you take a Snapshot of one of your Spaces, a read-only copy of it is instantly created that doesn't take up any additional space. The Snapshot grows in size as you orphan files and/or blocks in the Space through deletion or revision.

Can remote editors connect to my spaces?

Yes, but with a few caveats. The //AUTEUR is an enterprise shared storage system that is accessible over whatever networking you set up for it. While you can provide access via a public IP address, we recommend setting up a Virtual Private Network (VPN). The main caveat is that speed will be limited to your internet connectivity.

Will it work with X Application?

Any application that can access SMB or NFS mounts should work out of the box. We have tested and optimized for Adobe Premiere and After Effects, DaVinci Resolve, Apple Final Cut Pro X, Avid Media Composer and more.

The only caveat is that Avid Media Composer requires you to use the Ultimate version for Bin Locking and MIMIQ, an additional per-seat 3rd party license, to unlock SMB support. Licenses for MIMIQ are available for $250 a seat with volume discounts available.

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